On June 1, According to Vietnam Airlines branch in Korea represented the airline to receive the award "Best Airline Service at Incheon Airport" for its achievements in 2013 and 2014. The “2014 Incheon Airport Best Airline of the Year Award” is presented by Incheon International Airport Corporation to world airlines operating at Incheon International Airport, to honor airlines having many contribution to the exploitation and aviation services at the airport. Incheon International Airport Corporation selected 11 of 90 airlines to reward "Best Service" title.
Vietnam Airlines is one of 11 carriers chosen among 90 airlines to receive the precious award. That an airline must be exploiting stably for at least 2 years at Incheon Airport and serving more then 50 thousand passengers per year are criteria to vote. Next, IIAC assesses the growth of the airline on each sector such as punctual flight rate, aviation safety culture, quick and effective passenger services, precise and punctual luggage service, great contribution to types of kiosk, web, city check-in... Incheon International Airport is the largest airport in South Korea, and is one of the ten busiest airports in the world. Incheon International Airport is continuously evaluated as a 5-star airport and ranking top 10 Best Airports in the world by SkyTrax in 6 years. In addition, Incheon Airport is voted as the World's Best Airport by Airport Council International in 10 years.
That an airline must be exploiting stably for at least 2 years at Incheon Airport and serving more then 50 thousand passengers per year are criteria to vote. Next, IIAC assesses the growth of the airline on each sector such as punctual flight rate, aviation safety culture, quick and effective passenger services, precise and punctual luggage service, great contribution to types of kiosk, web, city check-in... In addition to Asiana Airlines, Vietnam Airlines ranks the same position with Singapore Airlines - Silver Award. With the award, it proves that Vietnam Airlines is being highly appreciated by aviation experts about "best service", along with two reputable airlines of Asiana Airlines and Singapore Airlines. Reportedly, after two years (2013-2014) exploiting at Incheon Airport, Vietnam Airlines flights has expanded the scale of exploitation of 35 flights / week with 560,000 visitors output from the three major cities of Vietnam: Hanoi, Ho Chi Minh City and Da Nang to Incheon.
Schedule of Vietnam Airlines at Incheon Airport is more stable. The rate of delay and cancellation decreases compared with advance in services at the airport, such as increase in counters, signs, staff, and assistance, which is recognized by aviation experts. Incheon International Airport is the largest airport in South Korea, and is one of the ten busiest airports in the world. World major airlines exploiting at the airport are KLM Royal Dutch Airlines, Lufthansa, Air France, Etihad Airways, American Airlines, China Southern Airlines, Singapore Airlines, Qatar Airways, and Cathay Pacific... Incheon International Airport is continuously evaluated as a 5-star airport and ranking top 10 Best Airports in the world by SkyTrax in 6 years. In addition, Incheon Airport is voted as the World's Best Airport by Airport Council International in 10 years.